VOIP

Could a Business VOIP Solution Save You Money?

11/21/17

Any change to your business means assessing the initial cost, the long term costs, and the potential savings. Your company's phone system is critical to your ability to run your business efficiently - connecting with clients and customers reliably. If you switch to a VoIP system, will that help...

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Communications Solution

Do You Have a Communication Solution in Place for Natural Disasters?

11/15/17

Putting a natural disaster plan together can be a daunting process - it's time-consuming and daunting. However, anyone who has experienced a crisis like Hurricane Harvey or the recent wildfires of Northern California would probably agree that having a plan in place helps to ensure the least...

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Hybrid Phone

A Hybrid Phone System: Is It The Best of Both Worlds?

10/12/17

Companies today understand the many benefits of changing over to a Unified Communications (UC) solution, but many are unable to do so because of the one-size-fits-all approach. They need something that’s easy to manage and control but is also cost-efficient and robust. Many want the flexibility...

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Collaboration

The 3 Cs of an Effective Business Phone Offering: Communication, Collaboration, Control

9/27/17

Business phone systems traditionally haven’t been considered much beyond their ability to connect callers. For most businesses, telecom is a line item on an expense budget—no thought is given to how the technology actually can help improve your company’s bottom line. The truth is, your...

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hybrid communications

What a Hybrid Communications System Can Do for You

9/20/17

Communications today means so much more than dial tone—it spans a breadth of methods and tools including email, messaging, conferencing and more. Voice communications is merging with other forms of communications to create a converged environment that enables users to communicate how they want,...

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Planning for Adversity: Ensuring business communication continuity with the cloud

9/14/17

Your new marketing campaign was a huge success and your office is receiving the highest level of calls you’ve ever experienced in your growing business. Your staff is taking live calls, checking voicemail and returning customer inquiries as fast as they can. Can you imagine the impact if your...

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Cloud Communications Provider

3 Questions to Ask When Choosing a Cloud Communications Provider

9/06/17

Smart businesses everywhere have embraced the cloud as a cost-effective alternative to capex spending with on-premises hardware and software. For SMBs in particular, the cloud enables enterprise-level functionality without the associated price tag. As with all technology, however, not all cloud...

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collaboration

3 Best Practices in Using Collaboration Apps

8/31/17

Collaboration tools have helped companies expand well beyond the four walls of their office, giving employees free rein to work anywhere and promoting the idea of a virtual workforce. But what companies gain in expanded reach and productivity increases they can sometimes lose in personal...

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cloud based communications

How SMBs Can Benefit from Cloud Communications

8/29/17

Today’s business environment is much different from 20 or even 10 years ago. Employees are more productive and expect more from their business tools, while companies run a tighter, more streamlined work environment. As a result, every tool is utilized to its fullest capabilities, with little room...

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Cloud Communications

5 Ways Cloud Communications can Improve Customer Relationships

8/22/17

Your company prides itself on its stellar customer service. Whether its onboarding new customers or addressing an issue a current customer may be having, your employees understand the importance of making—and keeping—customers satisfied. But the tools you use to interact with your customers...

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