How to Fix Pesky Windows Update Issues

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How to Fix Pesky Windows Update Issues

If you are plagued by pesky windows updates, you’re not alone.   Common issues are updates failing to install, long wait times while “waiting to configure your pc,” or even failed to install and reverting updates.

Below you will find a task list you can follow.  But I suggest you download the Windows Update Troubleshooter.

You can find the link here.

https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors

This guided walk-through provides steps to fix problems with Windows Updates, such as taking a long time to scan, or error codes while installing updates.

Common error codes

The steps in this guided walk-through should help with all Windows Update errors and other issues—you don’t need to search for the specific error to solve it. As an example, here are some commonly seen error codes: 0x80242006​, 0x80244018​, 0x80D02002​, 0x80246017​, 0x80240438​, 0x80070070​, 0x8007000D​, 0x80246008​, 0x80096004​, 0x80070020. 
The steps provided here should help fix any errors that come up during the Windows Update process.

How does it work?

We’ll begin by asking you questions about the Windows version you’re using and the issue you’re experiencing. Next, we’ll take you through a series of troubleshooting steps that are specific to your situation.

Run the Windows Update troubleshooter


Here’s how:

  1. Download the Windows Update Troubleshooter, and then select Open or Save in the pop-up window.

Notes

  • If the pop-up doesn’t come up, you might have a pop-up blocker on. If you’re using Microsoft Edge, instructions for disabling the pop-up blocker are here. For Internet Explorer, instructions are here. If you are using a different browser or separate pop-up blocker, check the website of the browser or blocker’s manufacturer.
    • If you select Save, you need to go to the folder where the troubleshooter is downloaded to after the download is complete, and then double-click the WindowsUpdate.diagcab file to run the troubleshooter.
  • Select Next and follow the steps in the wizard to find and fix problems with Windows Update.

Rename software distribution backup folders


  1. From Start, search for cmd
  2. Select Command Prompt from the results
  3. At the Command Prompt, type the following and then push Enter:

    Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak
  4. When that command completes, type the following and then push Enter:

    Ren %systemroot%\system32\catroot2 catroot2.bak
  5. Close the Command Prompt window and reboot your computer.

Download the most recent Servicing Stack Update (SSU)


Before downloading the SSU, you will have to turn off Automatic Updates.

  1. Press the Windows key + X and choose Control Panel.
  2. Select Windows Update.
  3. Choose Change Settings.
  4. Change the settings for updates to Never.
  5. Choose OK.
  6. Restart the device.

Download KB3173424 using the links under Method 2 in that article. Make sure to download the appropriate 32-bit or 64-bit version for your operating system. Click here to see how to determine whether a computer is running a 32-bit version or 64-bit version of Windows.

Restart the device again, and then turn Automatic Updates back on.

  1. Press the Windows key + X and choose Control Panel.
  2. Select Windows Update.
  3. Choose Change Settings.
  4. Change the settings for updates to Automatic.
  5. Choose OK.
  6. Restart the device.

Fix Windows file corruption


Important

You need to run both the DISM and SFC commands shown below, not just one of them.

  1. Open an elevated command prompt. To do this, right click the Windows button, and then select Command Prompt (Admin). If you are prompted for an administrator password or for a confirmation, type the password, or click Allow or Yes.
  2. Type the following command, and then press Enter.

DISM.exe /Online /Cleanup-image /Restorehealth

Note It might take several minutes for the command operation to be completed.

  • Type the following command and press Enter.

sfc /scannow

Note It might take several minutes for the command operation to be completed.

  • Close the command prompt, and then run Windows Update again.

–By Michael O’Valle, Senior Engineer EnhancedTECH

If you need assistance with IT Managed Service or Managed Security Services give EnhancedTECH a call at 714-970-9330 or contact us at [email protected]

Samantha Keller

Director of Marketing and PR at EnhancedTECH
Samantha Keller (AKA Sam) is a published author, tech-blogger, event-planner and mother of three fabulous humans. Samantha has worked in the IT field for the last fifteen years, intertwining a freelance writing career along with technology sales, events and marketing. She began working for EnhancedTECH ten years ago after earning her Bachelor’s degree from UCLA and attending Fuller Seminary. She is a lover of kickboxing, extra-strong coffee, and Wolfpack football.Her regular blog columns feature upcoming tech trends, cybersecurity tips, and practical solutions geared towards enhancing your business through technology.
Samantha Keller
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